Filing a Complaint
- Windsor-Essex Children’s Aid Society – Procedures for Service Complaints
- Formal Complaint to a Society’s Internal Complaints Review Panel (ICRP) – Complaint Form
- Child and Family Services Review Board – TribunalsOntario.ca/CFSRB
Ontario Ombudsman has the authority to investigate concerns about a Children’s Aid Society. If you have not been able to resolve your concerns in other ways (i.e. as described above), you can contact the Ombudsman’s Office.
Click here for a printable PDF version of the Ombudsman complaint form
Your Legal Rights
Equity Statement – June 2020
Windsor-Essex Children’s Aid Society Equity Statement – June 2020
Financial Statements
- Financial Statements year ended March 31, 2024
- Financial Statements year ended March 31, 2023
- Financial Statements year ended March 31, 2022
Strategic Plan
Operational/Service Plans
- Operational Plan 2022-2023
- Operational Plan 2019-2020
- Operational Plan 2018-2019
- Service Plan 2017-2018
- Service Plan 2016-2017
- Service Plan 2015-2016
Annual Reports
- Annual Report 2023-2024
- Annual Report 2022-2023
- Annual Report 2021-2022
- Annual Report 2020-2021
- Annual Report 2019-2020
- Annual Report 2018-2019
Broader Public Sector (BPS) Directives and Policies
- Risk Assessment Attestation
- 2023-2024 Perquisites Memorandum
- 2023-2024 BPS Compliance Certificate
- Executive Travel Expenses – April 1, 2023 to March 31, 2024
- Finance – Travel Meal Hospitality
- Finance – Procurement Policy
- Ministry of Ontario website: Broader Public Sector Accountability
- MCYS-WECAS Accountability Agreement
Procurement
Ontario Broader Public Sector (BPS) Supply Chain Code of Ethics
Our Agency follows this Code of Ethics:
- Personal Integrity and Professionalism — Individuals involved with Supply Chain Activities must act, and be seen to act, with integrity and professionalism. Honesty, care and due diligence must be integral to all Supply Chain Activities within and between BPS organizations, suppliers and other stakeholders. Respect must be demonstrated for each other and for the environment. Confidential information must be safeguarded. Participants must not engage in any activity that may create, or appear to create, a conflict of interest, such as accepting gifts or favours, providing preferential treatment, or publicly endorsing suppliers or products.
- Accountability and Transparency — Supply Chain Activities must be open and accountable. In particular, contracting and purchasing activities must be fair, transparent and conducted with a view to obtaining the best value for public money. All participants must ensure that public sector resources are used in a responsible, efficient and effective manner.
- Compliance and Continuous Improvement — Individuals involved with purchasing or other Supply Chain Activities must comply with this Code of Ethics and the laws of Canada and Ontario. Individuals should continuously work to improve supply chain policies and procedures, to improve their supply chain knowledge and skill levels, and to share leading practices.
Current Procurements
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Protection Services
Performance Indicators
Class Action On Behalf of Crown Wards
- Were you a Crown Ward at any time from the period January 1, 1966 until March 30, 2017? If so, you may be a class member in the class action which has now been certified by the court. The lawsuit seeks money (damages) and other benefits for class members.
- Class Members are automatically included in the class action, unless they take steps to exclude themselves (opt out) by March 11, 2018. If you want to stay in the class action, do not opt out.
- If you opt out, you will not be part of the lawsuit and you will not be able to share in any money or any other benefit obtained for the class if the lawsuit is successful.
- This lawsuit does not impact your ability to seek compensation now from the Criminal Injuries Compensation Board or from any other person other than the Province of Ontario.
- Please visit https://kmlaw.ca/cases/crown-ward-class-action/ to get more information about this class action and your rights, or contact ocwclassaction@kmlaw.ca or 1-877-739-8936.
The Windsor-Essex Children’s Aid Society is governed by a volunteer Board of Directors who share a commitment to the well-being of children and families. The role of the Board of Directors is to ensure the on-going sustainability, credibility and ability of the organization to realize its Mandate, Vision, Mission Statement and Values & Guiding Principles.
Board meetings are held ten times throughout the year. If you wish to attend a meeting and/or address the Board, please contact the Executive Assistant in writing, identifying the topic, rationale and speaker(s) at nluepann@wecas.on.ca